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Customer Service

Shipping & Delivery

It is remarkable that to date for any of our customers, wherever in the world they live, goods purchased on our website will be delivered directly to the address, that is directly to your door unless otherwise settled.

In one purchase you have an option to choose multiple shipping addresses, not necessarily within the same state. The website system will calculate for you the most advantageous delivery offer.

The cost and terms of delivery are indicated after you add the product to your basket, there you can select the delivery service as well.

Before placing your order on our website, find out about the conditions obtaining international mail in local customs, since the recipient may be required to pay customs fees upon delivery.

If the value of the goods exceeds the duty-free limit on the import of the country of recipient, the buyer will be charged an extra 25 Eur, due to additional customs charges - the opening of the export declaration.

N.B. Our company is not responsible for delays at customs terminal.

Privacy & Security

This privacy policy sets out how PartSale uses and protects any information that you give PartSale when you use this website. PartSale is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. PartSale may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Returns & Replacements

We do our best to ensure all of our customers enjoy a happy shopping experience with partsale.eu however occasionally you may need to return an item.

You have a right to refuse the goods and send it to us within 14 days after its receipt.

We would recommend that you return your items via registered post.  

If a refund is payable to you we will process the refund as soon as possible, and, in any case within fourteen (14) days after receiving the goods in our warehouse.

You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This applies to all goods that are returned.

Our returns policy does not affect your statutory rights.

If you return goods claiming they are defective, we will examine the returned goods and will notify you of your refund via e-mail within a reasonable period of time. We will process the refund due to you as soon as possible and, in any case within thirty (30) days of the day we confirm via e-mail that you are entitled to a refund for defective goods.

If a refund or reimbursement is payable to you, we will transfer the money using the same method originally used by you to pay for your purchase.

Please note that all goods shall be sent to us unused and in original packaging, without losing trade dress (labels, stickers, protective films, etc. should not be removed or damaged) at your own cost and risk.

All goods should be returned to us to the following address:

Kungu 17-7,
Liepaja, Latvia,
Payment, Pricing & Promotions

People tend to doubt: some doubt about a few minutes, and someone - a long time, though the decision has to be made, a choice is necessary.

In life, there is one rule: the success is passing by those who are thinking for too long about possible losses, and finds those who focus on profits.

You can make payment by any method convenient for you.

Payment for goods may be effected by using the following methods:

  • bank card
  • bank transfer

The prices stated on www.partsale.eu may be changed unilaterally by us.

In case of price change of goods ordered by you, our managers at the earliest opportunity will inform you (by phone or email) to obtain confirmation or cancellation of the order. If we will not be able to contact you within 14 days your order will be canceled.